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ID & Alias

Each AnyDesk has a unique numerical ID to identify in the AnyDesk network. A readable Alias can be assigned to that ID. Both represent an address to the device.

The allowed characters are: numbers 0-9, letters a-z, A-Z, and symbols: minus(-), dot(.), and underscore(_). All other characters are forbidden and regarded as invalid.

Individual Namespaces

Customers with a Professional or Power License have the option to additionally acquire their own individual namespace (you@yourcompany). This allows for the ability to change the aliases that are registered to this namespace without any limit.
Also, you can use your namespace when setting up your client’s Access Control List.
In order to purchase your own namespace, please reach out to our Sales Team or upgrade your license by yourself on MyAnyDesk Portal by clicking the 'Upgrade!' button.

Assign or Change the Alias

Free license: Users with a free-license set the alias once. The alias will be bound to the corresponding ID and cannot be altered or reassigned.

Lite / Professional / Power license with a public namespace (you@ad): Users can change a chosen alias up to three times on [my.anydesk.com], always depending on whether this public alias is not yet taken by any other user in the AnyDesk network. The alias can be changed but not reassigned.

Professional / Power license with an individual namespace (you@yourcompany): Users can change or reassign the alias for all clients on [my.anydesk.com] without limit.

Enterprise: With an individual or public namespace (you@yourcompany or you@ad) users can change or reassign the alias for all clients on [my.anydesk.com]. They are not limited in how often they change it or which aliases to choose, even with the public namespace, as they are working within their own private network.

For all licenses: ID and alias are stored in the configuration file service.conf.If the configuration files get lost by any means, the ID and Alias will be lost. If the configuration file is not manually restored, this action cannot be undone. (See 'Backup & Restore Settings and ID' below.)

Backup & Restore Settings and ID

Warning: If the configuration files get lost by any means, the ID and Alias will be lost.If the configuration file is not manually restored, this action cannot be undone.

Some cases require you to backup the ID. In case you have a new device to use AnyDesk with, copy the configuration files in order to use the ID on the new system. The directory of the configuration files depends on whether you have installed AnyDesk or run it portable. The ID is stored in the service.conf.Uninstallation will not touch or delete your ID or configuration files, except explicitly requested in the uninstallation menu.

To backup your identity, save the service.conf' in a secure location. This enables you to retrieve your Identity in case of data loss. To secure settings and recent session list with it, copy the entire folder:

Cloned operating system - ISO

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Delete the service.conf on one of these systems and restart AnyDesk to get a new ID. In this way, both machines will have a unique ID.Hence both devices can be connected to. Use this technique to deploy/rollout images of your OS with AnyDesk pre-installed: Mac os high sierra app download.

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1. Create an OS installation.
2. Install AnyDesk.
3. Exit AnyDesk completely.
4. Delete the service.conf file in %programdata%AnyDesk.
5. Create the image for rollout/deployment.